Terms and Conditions

Effective Date: April 15, 2025
Website: https://pixtalemory.store

Welcome to PixTalemory! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. About Us

PixTalemory is an Indian-based online store offering customized products such as photo frames, bracelets, pendants, coffee mugs, and more. Some of our products include a unique digital memory feature—customers can upload a video that becomes accessible via a barcode linked to the gift.


2. Account Creation

To make purchases or use our video upload features, you must create an account. You agree to provide accurate, complete, and current information and to keep this information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


3. Orders and Payment

Orders placed through PixTalemory are subject to product availability. We reserve the right to refuse or cancel any order for any reason.

We use third-party payment gateways (such as Razorpay or others) to process your payments securely. We do not store or process your payment card details directly.


4. Custom Videos & Digital Gifts

By uploading a video for your gift, you confirm that:

  • You own the rights to the content, or have permission to use it.
  • The content does not violate any copyright, trademark, or applicable laws.
  • The content is appropriate and free from harmful, offensive, or illegal material.

PixTalemory reserves the right to review, remove, or refuse video content that violates these terms.

Uploaded videos are stored securely and linked to your order via a unique QR code. Videos may be deleted after a specific time frame, as outlined in our product details or policies.


5. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary based on location and product type. Please refer to our Shipping Policy for more details.


6. Returns and Refunds

Due to the personalized nature of our products, we do not offer returns or refunds unless the item is damaged upon arrival.

To request a return or replacement for a damaged item, contact us at support@pixtalemory.store within 3 days of receiving your order, with clear images of the damage.


7. Intellectual Property

All content on this website, including images, designs, text, logos, and software, is the property of PixTalemory or its licensors. You may not copy, distribute, or use our content without written permission.


8. Privacy and Data Collection

We collect personal data in accordance with our Privacy Policy. By using our site, you consent to the collection, use, and storage of your personal data, including media you upload for custom gifts.

Your uploaded content will be stored securely and only used to fulfill your order.


9. Prohibited Use

You agree not to use this site for:

  • Illegal or unauthorized purposes
  • Uploading harmful or offensive content
  • Disrupting or damaging the website or services
  • Infringing on others’ rights or privacy

10. Limitation of Liability

PixTalemory shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including issues with uploaded content or third-party services.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes means you accept the revised terms.


12. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [your city, e.g., Mumbai/Delhi/Chennai/etc.].


13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: support@pixtalemory.store
🌐 Website: https://pixtalemory.store

shipping internationally!

no! We ship only india — surprise someone across the globe. Contact Us Whatsapp or Official Email we have another Plan

Customized products non-returnable

📌 Customized products are non-returnable as they are made just for you!

Secure Upload & Storage

Videos are stored on a secure, private server — not public platforms.

Optional Password Protection ( recommended )

Want extra privacy? You can lock your video with a password, so only your loved one can watch it — even if someone else scans the QR.

You full Control Your Memory

⚠️ You’re in control. Replace, update your video anytime, Deleting this video will remove it permanently from our server. This action cannot be undone.