Effective Date: April 15, 2025
Website: https://pixtalemory.store
At PixTalemory, we are committed to providing a secure and smooth payment experience for all customers. Please read the following policy to understand how payments are handled on our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, RuPay)
- Debit Cards
- UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
- Net Banking
- Wallets (Paytm Wallet, Mobikwik, etc.)
- Other methods supported by our third-party payment gateway (e.g., Razorpay)
2. Secure Payment Processing
- All transactions on PixTalemory are processed securely through trusted third-party payment gateways (e.g., Razorpay).
- We do not store or have access to your complete card or banking details. All sensitive data is encrypted and handled by the payment provider using secure encryption protocols (SSL/TLS).
3. Order Confirmation
- Your order will be confirmed only after successful payment.
- You will receive an order confirmation email or SMS with your order details once the payment is completed.
- If payment fails, your order will not be processed. You can try again or use a different payment method.
4. Payment Errors or Failures
If you face any issues during payment:
- Check your internet connection and try again.
- Ensure all payment information is entered correctly.
- If the amount is deducted but no order confirmation is received, contact us at support@pixtalemory.store with payment proof (screenshot or transaction ID).
We will verify and resolve the issue at the earliest.
5. Pricing and Currency
- All prices on PixTalemory are listed in Indian Rupees (INR).
- Prices include applicable taxes (GST) unless stated otherwise.
- PixTalemory reserves the right to update product prices or apply promotional discounts at any time.
6. Refunds for Payments
- Refunds are only issued under our Return & Refund Policy, applicable to damaged or defective items.
- Approved refunds will be credited back to the original payment method within 7–10 business days, depending on your bank or payment provider.
7. Contact Us
For any payment-related queries or issues, feel free to reach out:
📧 Email: support@pixtalemory.store
🌐 Website: https://pixtalemory.store