Service ( PixMoment )
Welcome to PixMoment (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, the PixMoment website and mobile application (collectively, the “Service”).
Please read this Privacy Policy carefully. By using PixMoment, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not access or use our Service.
1. Information We Collect
a. Personal Information
When you use PixMoment, we may collect the following information:
- Contact data: such as your name, email address, or phone number (if you register or contact us).
- Account information: such as your login credentials (if applicable).
- Event details: such as occasion, recipient names, or personalized messages (if provided).
“We collect and store information about your logins, including your IP address, approximate location, and the dates and times you access your account. This information is used for security, analytics, and fraud prevention purposes.”
b. Uploaded Content
- Videos, photos, and messages you upload to create QR gift cards or share with others.
- Metadata related to uploads (e.g., upload date/time, expiry settings).
c. Usage Data
- We may collect information about your interaction with the Service, such as:
- Device and browser type
- IP address and location (approximate)
- Pages viewed and actions taken
d. Cookies & Tracking Technologies
- We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Process your uploads and generate QR code gift cards
- Communicate with you (e.g., notifications, support)
- Improve and personalize your experience
- Ensure security and prevent misuse
- Comply with legal obligations
3. How We Share Your Information
We do not share your personal data or uploaded content.
We may share information:
- With your consent (e.g., when you share a QR code or link)
- With service providers (who help us operate the Service, under strict confidentiality)
- For legal reasons (if required by law, regulation, or to protect rights and safety)
- In case of business transfers (e.g., merger, acquisition; you will be notified if this occurs)
4. Data Security
We implement reasonable security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Sensitive content (such as your uploaded videos) is stored securely and is only accessible via unique QR codes or links generated by you.
Important:
- Uploaded videos and messages are set to auto-expire after a period you specify, after which they are deleted from our servers.
- You are responsible for keeping your access credentials and shared QR codes/links private.
5. Your Choices
- Access or Update: You can access, update, or delete your personal information via your account or by contacting us.
- Delete Content: You can delete your uploaded videos before expiry at any time.
- Opt-out: You may opt out of non-essential communications.
6. Children’s Privacy
PixMoment is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us to remove it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
Buy Products
Website: https://pixtalemory.store
PixTalemory (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party gateways)
- Account login details
b. Media Uploads
- Videos and other media files you upload to personalize your gifts
c. Technical Information
- IP address
- Browser type
- Device type
- Pages visited and time spent
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Personalize your shopping experience
- Communicate with you about your account or orders
- Send marketing and promotional emails (only if you opt in)
- Improve website performance and user experience
- Securely store and display uploaded videos for your personalized gifts
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Payment gateways (e.g., Razorpay) to process transactions
- Shipping partners to deliver your products
- Service providers (e.g., cloud storage, customer support) under strict confidentiality agreements
- Authorities if required by law or to enforce our Terms
Uploaded videos are only accessible via a secure, private barcode or URL provided to you or the gift recipient.
4. Data Retention
- Personal and order data is retained as long as necessary to provide our services and comply with legal obligations.
- Uploaded videos may be automatically deleted after a set duration (e.g., 1 month), depending on the product.
5. Cookies and Tracking
We use cookies to:
- Maintain your shopping cart
- Understand user behavior and improve site performance
- Provide personalized recommendations
You can control cookie settings through your browser at any time.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletions of your data
- Withdraw consent for marketing emails
- Request deletion of your account
To exercise these rights, email us at contact@pixtalemory.store.
7. Security
We implement industry-standard security measures to protect your data. However, no online system is 100% secure. You are responsible for keeping your login credentials confidential.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after updates means you accept the revised policy.
10.🔐 Access Logs for Video Security
To protect your personalized video content and prevent unauthorized sharing, we log certain access details when someone views a secure video link (e.g. from a barcode scan). These logs may include:
- The time and date the video was accessed
- The viewer’s IP address
- The device/browser information (user agent)
- A secure token used to access the video
This data helps us detect suspicious activity and keep your memories private. We do not use this information for marketing or advertising, and we never share it with third parties. “Logs are stored for 30 days for security purposes.”
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
📧 Email: contact@pixtalemory.store
🌐 Website: https://pixtalemory.store
Thank you for trusting PixMoment with your precious memories!