We’re here to help you create memorable moments! Whether you have questions about your order, need help with a video upload, or just want to say hi, feel free to reach out.

📧 Email Support

For general inquiries, order support, or media upload issues:
✉️ Email: support@pixtalemory.store

We usually respond within 24–48 hours (excluding Sundays and public holidays).

📦 Order or Shipping Issues

Have a problem with a product or shipment? Please provide:

• Your Order ID

• Registered email or phone number

• A brief description of the issue

• Relevant photos (if applicable)

This helps us resolve your issue faster!

🎥 Video Upload Help

Need help uploading a video for your custom gift?

• Log in to your account

• Go to “My Account” > “My Videos”

• Follow the instructions to upload, replace, or delete your video

Still stuck? Email us with your order details, and we’ll assist you.

📍 Business Location

PixTalemory
(Online-based business in India – no physical store currently)
We operate exclusively through our website:
🌐 https://pixtalemory.store

🕒 Support Hours

Monday to Saturday: 10:00 AM – 6:00 PM IST
Sunday: Closed

📱 Follow Us

Stay connected and inspired:

• 📸 Instagram: @pixtalemory

• 📘 Facebook: PixTalemory